UPDATE March 15, 2020
COVID-19 Update and PGMG
- As of this email, NC Schools are now CLOSED from March 16, 2020 -March 30, 2020 | Message from NC Governor Roy Cooper
Please continue to follow us on Social Media for additional updates:
Although the repercussions of the Coronavirus are not fully known, I want to let you know that PG Management Group is actively working to minimize any impact it could have on your rental property. We have addressed the below aspects in the following ways:
Company Operation: Our physical office remains open however, we are currently not allowing any walk-ins at this time and if necessary by Appointment Only. Should this change or if a quarantine situation becomes necessary, we have remote work capabilities which allows us to remain fully operational and functional.
Resident Rent Payment Options: Over 90% of our tenants pay their rent online each month. This is accomplished through technology we provide to our residents at no cost to them and allows a secure and convenient way to ensure their rent is paid. Regardless of potential virus related impacts, all our residents have multiple rent payment options, and we will be fully functional in our accounting and collection processes.
Financial Impact to Residents: Although we do not anticipate significant problems with tenants ability to pay rent because of Coronavirus, the long- term financial impact to our residents remains unknown. Our rent collection protocols are strong and fair. We allow our residents a grace period on rent due, and in North Carolina our lease and the law requires a 10-day demand for rent notice. These protocols allow our residents a very reasonable time period to pay rent before any legal action is taken.
The NC court system: Currently the NC Court System has rescheduled District and Superior Court Hearings for 30 days. As of this email, Small Claims Court Hearings have not been mentioned and we will inform you should the courts include Small Claims (and Eviction Hearings) . Message from Chief Justice Beasley Home Repairs: We provide our residents an online portal through which they may submit repair requests. It remains to be seen if vendors and repair companies will have reservations about entering properties, or if residents will have reservations about allowing vendors to enter their homes for needed repairs. We will monitor this situation closely to ensure the health and safety of our residents, our vendors, and the protection and preservation of our properties. Vacancies: Although our marketing of vacant properties remains effective, we do anticipate leasing demand to slow. We will continue to schedule showings of vacant properties, and our combination of photos and custom videos (new process for those that are currently vacant without an approved application) for each vacant property allows interested parties a detailed view of each property – even from the comfort of sitting in front of their computer. Interested parties continue to have the ability to view properties online, apply online, sign a lease online, and pay online. Turnover Season: Most of our property lease agreement expiration dates come up for renewal in the spring and summer months. We anticipate less turnover in 2020 as more residents choose to stay in their current home rather than moving to a different location. Mid Lease Property Visits: We will be suspending our Mid Lease Property Visits for the remaining month of March. This will place our visits behind, however, this is in the best interest of all parties. Should this need to be extended, we will let you know. Although the full extent of this situation is unknown, we will continue to be proactive in working to ensure both the short and long term health and safety of our team, our residents, our vendors, and our properties. Please remember to follow the CDC online at: https://www.cdc.gov/ for national updates
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